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14-Day Returns
Your satisfaction matters to us. If you're not completely happy with your purchase, you have 14 days to return it — no questions asked.
Latest Arrivals
Our customer service team is here to help you. sales@hilltopnord.com
We offer free shipping on orders over $200
We offer secure payments using Creditcard, PayPal, ShopPay and Amazon Pay.
Order Processing Time
We aim to process all orders within 1–2 business days (Monday to Friday). Please allow up to 4 business days during peak periods or if there are issues such as incomplete payment or insufficient address information. In such cases, we will contact you via email to resolve the issue prior to shipping.
Order Cutoff Time
Orders placed after 5:00 PM Pacific Time (PT) will be processed the next business day. This may add an extra day to the estimated delivery time.
Estimated Delivery Times
- Handling Time: 1–2 business days
- Transit Time (Domestic): 6–8 business days
- Shipping Time (United States): 7–10 business days
- Shipping Time (International): 10–14 business days
Delivery estimates are not guaranteed. Factors such as weather conditions, holiday season surges, or carrier delays may affect delivery times. We will make every effort to keep you informed of any significant delays.
We are unable to offer modifications, store credit, refunds or cancellations on any orders before they have been delivered to you except for some very specific situations. If you would like to see if you qualify for a refund before your order is shipped, please reach out to our email within 8 hours of the order being placed and we will do our best to accommodate your needs.
If you have miss spelled or auto filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 8 hours.
Absolutely, we are here to help!
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
Sizing for each item can be found on the product pages for the corresponding items. Simply check the Size Chartlink on the product page for detailed measurements.
For an oversized fit, order one size above your usual size.
Shipping Information
We offer worldwide shipping with rates based on your order total and location. See below for details:
United States (Domestic)
Orders $0–$55 → $4.99
Orders $55.01–$199.99 → $7.99
Orders $200 and up → Free Shipping
International (Including Europe, Asia, Middle East, and more)
Orders $0–$55 → $5.99
Orders $55.01–$199.99 → $9.99
Orders $200 and up → Free Shipping
Countries we ship to include:
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Bahrain, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Egypt, Estonia, Hungary, Iceland, Kuwait, Luxembourg, Malta, Mexico, Philippines, Qatar, Romania, Saudi Arabia, Slovakia, Slovenia, Thailand, Puerto Rico, Greece — and more.
Island Territories
Orders $0–$199.99 → $14.99
Orders $200 and up → Free Shipping
Island destinations include:
French Guiana, French Polynesia, St. Barthélemy, and U.S. Outlying Islands.
Shipping times vary depending on destination. Tracking information will be sent via email once your order ships.